As new managers fill vacancies created by retiring Boomers, how do their skills compare with the seasoned older managers they replace? Naturally, our assumption was that veteran managers would be…
The Lies Your Mind Tells You
The mind is a wonderful thing. It’s also a complete liar that constantly tries to convince us not to take actions we know are good for us, and stops many…
What I Have Come to Believe About Leadership
Over time, you learn from watching leaders and from leading your own teams. You see things differently at different times, and if you pay attention, you make new distinctions. You…
Sales Teams Need More (and Better) Coaching
On a long ride back to the office, my manager John Rovens and I hardly said a word to each other. We’d just left the headquarters of Oracle, and one…
Sales Incentives: Based on Profit or Revenue?
Most sales forces link some portion of sales people’s pay to sales metrics. For example, they pay a commission on the revenues sales people generate or a bonus for achieving…
Do More with these Time Management Tips
I am a productive person. I like to get things done. Actually, ‘like to get things done’ doesn’t go far enough; I need to get things done. I spend a lot…
Stop Coaching Late-Stage Opportunities
Most sales managers want to coach late stage opportunities. It’s easy to find your way from a pipeline review to coaching an opportunity without meaning to, especially when you come…
It Doesn’t Matter If Competitors Know Your Strategy
It’s tough for people to implement what they don’t understand. Communicating priorities to the frontline, especially sales people, is highly correlated with business performance. Conversely, this ‘middle ground’ is where…
Put the and Back in ‘Sales and Marketing’
Nowhere else in the executive suite of a typical corporation are two functions as closely intertwined as sales and marketing. Yet for all the shared responsibility, the marketing and sales…
The Power of Small Wins
It turns out that ordinary scientists, marketers, programmers, and other unsung knowledge workers, whose jobs require creative productivity every day, have more in common with famous innovators than most managers…