Catalysts include setting clear goals, allowing autonomy, providing sufficient resources and time, helping with the work, openly learning from problems and successes, and allowing a free exchange of ideas. Related: How…
What an Acting Class Taught Me About Selling
On Saturday mornings I take acting lessons with my 16-year old son. I take acting lessons to help me improve as a professional speaker; he takes acting lessons because he…
Questions to Help Open Up the Sale
Have you ever been in a closing situation that seems to have stalled, where your prospect isn’t really objecting, but they sure aren’t going where you want them to go? If…
Why Mass Emails = Mass Apathy
Mass emails requesting recipients to do something will most likely be filed under ‘D‘ ’ for Delete. Why? Because being in a crowd – even a virtual one – permits…
The 3 Simple Steps That Saved Ford
In 2006, Ford Motor Company was in a dreadful shape. Its stock price had fallen 50% in just two years and the company was on its way to losing $17…
Win More Big Deals, One Sales Call at a Time
Chances are a few big deals will make or break your year. If you could just win more of them, life would be so much easier. When you win them,…
10 Myths About Selling Intangible Services
The biggest difference between selling ‘things’ and intangible services is the pivotal role of trust. Trust is even more critical to selling intangible services than it is to selling things.…
Your Sales Strategy in 2015
What opportunities and risks are there for sales growth in your business in 2015? Planning for the new year is more vital than ever in an economy that continues to tighten.…
You Can’t Be a Smart Arse
There is no such thing as a smart asshole You can’t be both of those things at the same time; and if you are the latter, then you are not…
Harnessing the Science of Persuasion: The Principle of Scarcity
The Application: Highlight unique benefits and exclusive information. Study after study shows that items and opportunities are seen to be more valuable as they become less available. That’s a tremendously…